Custom Solar Solutions Review

Solar and battery installerBased in Sandy Springs, GeorgiaProfile updated October 13, 2026

Is Custom Solar Solutions a good choice?

Custom Solar Solutions fits Atlanta-area homeowners who want solar with a battery, or service on an existing system. It says it uses an in-house team of NABCEP-certified installers and repairs, cleans and reinstalls systems it did not build. Its residential page lists a 10-year residential workmanship warranty, but one homepage block swaps the residential and commercial terms. Get the term in writing, along with payment options, which the site does not list.

Price
Quote required; no system price on the company pages we reviewed. Costs
Coverage
GA: Sandy Springs office serving Atlanta and Georgia. Service area
Warranty
10-year residential workmanship warranty listed on its residential page; equipment terms not published. Warranty
On this page
  1. Why choose it, or not
  2. Custom Solar Solutions reviews
  3. Cost and ways to pay
  4. Warranty
  5. Service area and licenses
  6. Compare installers
  7. Before choosing
  8. How we researched

Why choose Custom Solar Solutions, and why you might not

What Custom Solar Solutions does well, and where to be careful, compared with the installers it competes with most.

Reasons to choose Custom Solar Solutions

  • It fixes systems it did not buildCustom Solar Solutions repairs, cleans and puts back systems other companies built. Of the three alternatives below, only A1A also says it services solar it did not put in.

  • Its own team does the installIt says its installers work for the company. It also says they hold NABCEP solar certification. We did not check that.

  • Owners praise fast repairsIts head-office Google listing shows 4.9 from 72 reviews. One owner says it restarted a system the day after a call. Another praises how it took panels off and put them back around a roofer.

  • It shows the brands it works withIts vendors page shows Qcells and REC panels, Enphase and SolarEdge equipment, and Tesla and FranklinWH batteries, among others. Ask for the exact models in your quote.

Reasons to look at others

  • Its own pages disagree on its warrantyIts home solar page lists 10 years on its own work for homes. One block on its homepage swaps the home and business terms. Ask for the 10-year term in writing.

  • It does not say how you can payIts site lists no way to pay: no purchase, loan, rent or PPA plan. Better Tomorrow lists all four. Ask which plans it offers and who would own the panels.

  • No roof leak or equipment warranty listedIt lists no warranty for leaks where the panels are bolted to the roof. It lists no company warranty on panels, inverters or batteries. Get each one in writing.

  • Its reviews do not show how it handles problemsWe found no negative reviews among those we read. That does not tell you how it handles problems. Ask what a service visit costs and who handles warranty claims.

Custom Solar Solutions reviews: what customers say

Each review site shows its own score; we read them on October 12 and 13, 2026 and do not combine them or add our own rating.

  • Google4.9 / 572 reviews · Sandy Springs, GA office listing only, not company-wideRead reviews

The five positive reviews below praise fast repairs, including a system restarted the day after a call, a panel removal and reinstall coordinated with a roofer, a punctual install crew, honest talk that savings build over time and a fair critter guard quote. There were no negative reviews among the reviews we read. Positive reviews alone do not show how a company handles problems. Ask Custom Solar Solutions what service visits cost and who handles warranty claims.

5 recent 5-star reviews
  • 5 of 5 · Jul 31, 2026

    “Great company’s d great customer service.”

    Donald C. · Read on Google

  • 5 of 5 · Jul 14, 2026

    “Excellent service, friendly, responsive, and professional!”

    Jake H. · Read on Google

  • 5 of 5 · May 8, 2026

    “The crew that did the installation were very professional and very considerate.”

    Chuck Y. · Read on Google

  • 5 of 5 · May 2, 2026

    “It’s been around three months now, and everything seems to be running smoothly.”

    Katina S. · Read on Google

  • 5 of 5 · Apr 21, 2026

    “Thanks again John to you and your team.”

    Connie C. · Read on Google

How we picked these: the five newest 5-star and the five newest 1- or 2-star reviews with written text on Google and Trustpilot, as of October 2026 (72 reviews read, back to Sep 28, 2022). We found no Trustpilot page for Custom Solar Solutions on October 12, 2026. Each quote is one sentence, word for word. Picking the highest and lowest ratings shows the range of experiences; it is not a representative sample, and we did not verify what reviewers describe.

How much does Custom Solar Solutions cost?

Custom Solar Solutions does not publish a system price; its homepage offers a free consultation and quote. Ask for an itemized quote showing the cash price, system size, equipment models and, if you finance, the lender, APR, fees and financed total. Its FAQ notes that the federal residential solar credit ended after December 31, 2025, so check any savings estimate against that. For state price ranges, see our solar panel cost guide; for how the plans compare, see loans, leases and PPAs.

Payment options (not listed)

Ask who owns it

No cash, loan, lease or PPA terms appear on the pages we read. Ask which payment options it offers and who owns the system.

Based on Custom Solar Solutions’ homepage, residential page and FAQ, read October 13, 2026. No payment plan is listed.

Its vendors page shows logos of brands it says it works with, including Qcells, REC and SEG Solar panels; Enphase, APsystems, SolarEdge, SMA, Sol-Ark and Tigo inverter and power electronics; Tesla, FranklinWH, sonnen, EcoFlow, HomeGrid, Pytes and Generac storage and backup; and IronRidge, Unirac and SunModo racking. Your written proposal should list the exact panel, inverter and battery models, the system size in kilowatts (kW) and the forecast yearly production in kilowatt-hours (kWh).

What does Custom Solar Solutions’s warranty cover?

Warranty terms Custom Solar Solutions publishes, by type of coverage
Coverage
What Custom Solar Solutions publishes
What to confirm
Solar panels
Not published as a company term
Confirm in your proposal: the panel maker, model and its warranty term.
Panel output
Not published
Confirm in your proposal: the output guarantee and its term.
Inverter
Not published
Confirm in your proposal: the inverter model, its maker’s term and who pays labor to replace it.
Battery
Not published
Confirm in your proposal: the battery maker’s term and who services it.
Labor and workmanship
10 years residential (2 years commercial), per its residential page
One homepage block shows 2 years residential and 10 years commercial. Confirm in your proposal: the residential workmanship term in your contract.
Roof penetrations
Not published
Confirm in your proposal: who repairs and pays if a leak starts at a panel mount.

Company-published terms from Custom Solar Solutions’ residential page, battery page and homepage, read October 13, 2026. It has no warranty page. Your signed agreement decides what applies.

Its residential page lists a separate 2-year warranty for EV charger installs.

Where does Custom Solar Solutions operate, and which licenses were checked?

Custom Solar Solutions describes itself as a Georgia-based company with one office in Sandy Springs; its contact page calls it an Atlanta solar installer, and its homepage refers to installations across Georgia (read October 13, 2026). It lists no counties or other states. A listed area does not mean every address qualifies or that EcoGen can connect you with Custom Solar Solutions there.

Showing Sandy Springs, GA (headquarters)

Office address (1)

Address from Custom Solar Solutions’s website, read October 13, 2026.

Licenses

We found 1 active license record in state registries (October 13, 2026). Check the license yourself under the exact business name on your contract. A license check confirms registration, not workmanship quality.

Georgia1 recordActive, checked Oct 13, 2026
  • License
    Electrical contractor
    Number
    EN216278
    Registry check
    Active, Georgia Secretary of State licensee search, checked October 13, 2026
    Note
    expires 06/30/2028. Held by an individual; the record does not name the company.

Custom Solar Solutions’ homepage says its team is NABCEP certified and state licensed and shows a NABCEP logo. These are company statements; we did not verify them.

Custom Solar Solutions compared with three other installers

Every alternative shares Georgia, its only state. Better Tomorrow and Creative Solar are also Atlanta-area solar and battery installers, and A1A also services systems others built. Every fact comes from the company profiles linked below.

Custom Solar Solutions compared with three installers that serve the same states
Custom Solar SolutionsThis pageBetter Tomorrow SolarCreative Solar USAA1A Solar Contracting
Best forAtlanta solar with a battery, or repairsMetro Atlanta homes with several ways to payPaying cash, with the company’s own crewsSolar and HVAC service in Florida and Georgia
Head officeSandy Springs, GAAtlanta, GAKennesaw, GAJacksonville, FL
States shared with Custom Solar SolutionsIts only state1: GA1: GA1: GA
RoofingNot listedNot listedNot listedNot listed
Ways to payNot listedBuy, loan, rent, PPABuy (cash only)Not listed
Labor warranty10 years (its pages disagree)10 or 25 years (its FAQ disagrees)5 yearsNot listed
Roof leak warrantyNot listedNot listed separatelyNot listedNot listed
Brands namedQcells, REC, Enphase, Tesla, FranklinWH, othersFranklinWH, Enphase, Tesla batteriesTesla, Enphase, FranklinWH, othersREC, Enphase, Tesla, SPAN
Google score*4.9 (72 reviews)4.9 (73 reviews)4.2 (91 reviews)4.8 (660 reviews)

*Each Google score is for the company’s head-office listing only, read October 12 and 13, 2026.

Full profiles: Better Tomorrow Solar · Creative Solar USA · A1A Solar Contracting

Before choosing Custom Solar Solutions

Ask for these in writing:

  1. An itemized quote with the cash price and the financed total, including the APR and all fees.
  2. The exact panel, inverter and battery models, the system size in kW and the forecast yearly production in kWh.
  3. The warranty documents for your payment plan: panels, inverter, labor and roof penetrations.
  4. Your local service contact, and who handles utility approval and warranty claims.
  5. The exact company on the contract, such as Custom Solar Solutions, and its license for your state.

Before you sign, read the quote line by line and bring our questions to ask a solar installer.

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How we researched this profile

We read Custom Solar Solutions’ own pages on October 13, 2026: homepage, residential solar, battery storage, FAQ, vendors, why choose us, how it works and contact. The license number comes from our earlier profile and was not checked in a registry. On October 14, 2026 we also checked its Google Business listing, which shows the same Sandy Springs address; its own site was behind a bot check that day, and the Georgia business registry was too. We did not buy a system, request a quote, visit an office or interview customers. Custom Solar Solutions did not review this page.

Our installer methodology explains what we check.

Sources (10)
  1. Custom Solar Solutions: Homepage (address, warranty), read October 13, 2026
  2. Custom Solar Solutions: Residential solar, read October 13, 2026
  3. Custom Solar Solutions: Battery storage, read October 13, 2026
  4. Custom Solar Solutions: FAQ, read October 13, 2026
  5. Custom Solar Solutions: Vendors, read October 13, 2026
  6. Custom Solar Solutions: Why choose us, read October 13, 2026
  7. Custom Solar Solutions: How it works, read October 13, 2026
  8. Custom Solar Solutions: Contact, read October 13, 2026
  9. Georgia Secretary of State licensee search (not completed, EN216278), read September 9, 2026
  10. Google Business listing: Custom Solar Solutions (address, open listing), read October 14, 2026